Privacy Policy

This Privacy Policy describes how we collect, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect
We may collect the following types of information:

  • Personal details (such as your name, email address, phone number, and postal address)

  • Payment information (such as credit/debit card details or bank account information)

  • Account details (such as username, password, and preferences)

  • Technical data (such as IP address, browser type, and cookies)

2. How We Collect Information
We may collect personal information directly from you (when you register, place an order, or contact us) and automatically through your use of our website (cookies, analytics tools).

3. Use of Information
We use your personal information for purposes including:

  • Providing and managing our services

  • Processing payments and orders

  • Communicating with you (including customer support and marketing)

  • Improving our website, products, and services

  • Complying with legal obligations

4. Disclosure of Information
We may disclose personal information to:

  • Third-party service providers (such as payment processors, IT providers, and delivery partners)

  • Regulatory authorities where required by law
    We will not sell or rent your personal information to third parties.

5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

6. Access and Correction
You may request access to the personal information we hold about you, or request correction if it is inaccurate, by contacting us (see section 9).

7. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience. You can control cookies through your browser settings.

8. Complaints
If you believe your privacy has been breached, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Contact Us
If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:

Kumpoo Australia

info@kumpoo.com.au

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.